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  How can I change my email password?

Login to your cPanel, click on your Email Account and select Change Password.

  How to blacklist an IP Address to deny it access to your website?

Log into your cPanel and click on "IP Blocker" Icon In the "Security" section. Under "Add an IP...

 Can I host multiple Web sites within one Shared Hosting plan?

Yes! Our Pro and Business shared hosting plans allow you to host more than one Website, by adding...

 Can I upgrade to a higher plan?

Yes, you can easily upgrade to one of our higher plans at any time.

 Can I upload file when my account is expired?

No, You cannot upload file if your hosting account has expired.

 Can I use ASP on my site?

No. We use Unix Servers. ASP requires Windows Servers.

 Can you build a custom plan?

We can provide the hosting plans we have published. We will not be able to customize or scale a...

 Do I need to type www in front of my domain?

No.Your domain is accessible both http://yourdomain.com and http://www.yourdomain.com.

 Do you have a reseller plan?

Yes, we offer reseller plans.

 Do you include protection from viruses?

Yes, all our servers are protected by Clam AV.

 Do you offer SSH access?

No, at the moment, we do not provide ssh access. However, most of the tasks can be easily...

 Do you offer custom packages?

No, the plans we offer can be found within our page. (hostbybitcoin.com)

 Do you support mySQL?

Yes.our servers support MySQL.

 Do you support phpMyAdmin?

Yes, phpMyAdmin is installed in the user control panel and You can manage your database(s) using...

 Does 'Domain Hosting Transfer' mean transfer of domain ownership?

NO. You will remain the registered owner of your domain name. 'Domain Hosting Transfer' means...

 How Can I Get a Backup of My Website?

You can take a cPanel backup of your website by logging into your cPanel account and selecting...

 How can I access the domain using an IP address?

You need to purchase a Unique IP and then  your site will have a specific IP assigned. Otherwise,...

 How can I access to cPanel?

you can access your cPanel through:http://www.yourdomain.com/cpanel 

 How can I change the language of my cPanel?

You can use the Change Language feature to change the language of your cPanel interface.

 How can I create FTP accounts?

Log in your cPanel, going to  FTP Accounts icon from the Files box.

 How can I create a MySQL database?

You can create a MySQL database by using the "MySQL Database Wizard" in cPanel.

 How can I create an email autoresponder?

Log in to your cPanel.Click the icon called Auto Responders.Click on Add Auto Responders. Fill...

 How can I edit a mySQL database table in Cpanel?

phpMyAdmin in Cpanel allows you to edit mySQL tables through the use of SQL query language.

 How can I edit an email autoresponder?

Log in to your cPanel. Click the icon called Auto Responders. Click Edit next to the...

 How can I find out if a domain name is available to register?

You can look up the availability of a domain name using a WHOIS service.

 How can I have more than one login for my cPanel?

you can not have more than one login for your cPanel.

 How can I redirect mydomain.com to mydomain.com/folder in cPanel?

Log in your cPanel and following the "Redirects" link in the Domains box.

 How can I set up a subdomain?

Login to cPanel .click the "Subdomains" icon and in"Subdomain" type the name you would like to be...

 How can I unpark or remove a parked domain?

Login to cPanel. Click on "Parked Domains".Select the domain you would like to remove or unpark...

 How can I update my contact information in cPanel?

you can use the Update Contact Information feature in cPanel.

 How can I upload a file?

You can upload the files using either FTP softwares (filezilla, …) or by File Manager in cpanel.

 How can I use webmail to access my e-mail account?

You can use: http://webmail.servername.com (e.g. http://webmail.hostbybitcoin.com)

 How does traffic measured in hosting platform?

The traffic can be measured using the size of the files that are transferred from one place to...

 How many E-mail account can I create in a hosting package?

Your limit depends on the space you have purchased. You can create as many accounts with in the...

 How many MySQL databases comes with my hosting plan?

This information is available on our website: https://hostbybitcoin.com/

 How to Create "User Level Email Filter" in cPanel?

Log into your cPanel  and click on "Email Filters" Icon In the "Email" section. Under "Filters by...

 How to Create Account Level/Global Email Filter in cPanel to Fight Spam?

Log into your cPanel and click on "Global Email Filters" Icon In the "Email" section. Click on...

 How to Delete "User Level Email Filter" in cPanel?

Log into your cPanel. click on "Email Filters" Icon In the "Email" section. Under "Filters by...

 How to Delete Account Level/Global Email Filter in cPanel?

Log into your cPanel .Open "Account-Level Filtering" . Under "Current Filters" you can see all of...

 How to Delete Cronjob via cPanel?

Log into your cPanel and click on "Cron Jobs" Icon In the "Advanced" section. Under "Current Cron...

 How to Delete an FTP User account from cPanel?

Log into your cPanel and click on "FTP Accounts" Icon In the "Files" section. Under the "FTP...

 How to Edit "User Level Email Filter" in cPanel?

Log into your cPanel  and click on "Email Filters" Icon  In the "Email" section.Under "Filters by...

 How to Edit .htaccess File via the cPanel File Manager?

Log into your cPanel and click on "File Manger" In the "Files" section. cPanel File Manager will...

 How to Edit Account Level/Global Email Filter in cPanel?

Log into your cPanel and click on "Global Email Filters" Icon In the "Email" section. Under...

 How to Edit Cronjob via cPanel?

Log into your cPanel and click on "Cron Jobs" Icon In the "Advanced" section. under "Current Cron...

 How to Park a Domain in cPanel?

Log into your cPanel and click on "Aliases" Icon In the "Domains" section. Under "Create a New...

 How to Redirect an Add-on Domain?

Log into your cPanel and click on "Addon Domains" icon In the "Domains" section. Under "Modify...

 How to Redirect subdomain to an external URL?

Log into your cPanel and click on "Subdomains" Icon In the "Domains" section. Under the "Modify a...

 How to Remove a Subdomain in cPanel?

Log into your cPanel and click on "Subdomains" Icon In the "Domains" section. Under the "Modify a...

 How to Restore cPanel Backup?

Log into your cPanel and click on "Backup Wizard" Icon In the "Files" section. Under...

 How to Update a Cronjob E-mail Address?

Log into your cPanel and click on "Cron Jobs" Icon In the "Advanced" section. Under "Cron Email"...

 How to View the Disk Space Usage?

Login to cPanel and click Disk Space Usage in In the Files section.

 How to add a user to a database and add privileges?

Log into your cPanel and click on "MySQL Databases" Icon In the "Databases" section. select a...

 How to ban any IP Address via .htaccess?

order allow,deny deny from IP-ADDRESS allow from all Replace "IP-ADDRESS" with the IP Address...

 How to change the FTP User Quota in cPanel?

Log into your cPanel and click on "FTP Accounts" Icon In the "Files" section. Under the "FTP...

 How to change the cPanel's style?

Log in your cPanel, going to Preferences and Change style.

 How to change the password of the FTP Account in cPanel?

Log into your cPanel and click on "FTP Accounts" Icon In the "Files" section. Under the "FTP...

 How to clear the uninstalled files and folders in Public_html folder?

Login to your FTP account. go to Public_html folder. Then select the files/folders and Delete....

 How to create Cronjob via cPanel?

Log into your cPanel and click on "Cron Jobs" Icon In the "Advanced" section. Under "Add New Cron...

 How to create a new file in the cPanel File Manager?

Log into your cPanel and click on the "File Manger" Icon In the "Files" section. select the...

 How to create a new folder in the cPanel File Manager?

Log into your cPanel and click on the "File Manger" Icon In the "Files" section. select the...

 How to create an Email account?

Login to cPanel and click on the Email Accounts  to create an Email account.

 How to delete a database in cPanel?

Log into your cPanel and click on "MySQL Databases" Icon In the "Databases" section. Under...

 How to disable directory browsing using .htaccess?

You can disable Directory Browsing by adding this line to your .htaccess file. Options -Indexes

 How to enable Apache SpamAssassin in cPanel?

Login to your cPanel and click on "Apache SpamAssassin" Icon In the "Email" section. Click on the...

 How to enable boxtrapper in cPanel?

Login to your cPanel and click on "BoxTrapper" Icon In the "Email" section. From the BoxTrapper...

 How to forward email to Gmail, Yahoo or other e-mail service providers?

Login to your cPanel  and click on "Forwarders" and then click on "Add Forwarders" In the "Email"...

 How to forward email to a mail pipe script/program?

If you want to forward your email to an e-mail pipe script like mymailpipe.php, which is located...

 How to protect a folder with username and password in cPanel?

Log into your cPanel and click on "Directory Privacy" Icon In the "Files" section. Click the icon...

 How to protect your .htaccess file?

Add this code to your .htaccess file: # .htaccess protection order allow,deny deny from all...

 How to rename a database in cPanel?

Log into your cPanel and click on "MySQL Databases" Icon In the "Databases" section. Under...

 How to restrict directory access by IP address?

Add this code to your .htaccess file: order deny,allow deny from all allow from YOUR-IP

 I cannot access my site and email from my home networkbut it works on other device.

This is most likely an IP address block. To correct this you can send an email to us and a tech...

 If I use a web host that runs Linux will Windows users be able to see my website?

Yes. Because the website will send out information using standard languages (HTML, XML) that a...

 Is Email hosting included in my package?

Yes, all our Hosting packages come with Unlimited Email Hosting.

 Is FTP supported?

Yes, you can use FTP to upload files to your account.

 Is there a Money Back Guarantee?

Yes, we offer a 100% Risk Free, 30 day Money Back Guarantee.

 What Operating System do you use on the servers?

CentOS 5.x or CentOS 6.x (depending on the server)

 What do the 403 error mean?

This error is related to file permissions.

 What do the 404 error mean?

This error occurs when you try to view a page that doesn't exist or no longer exists on the...

 What do the 500 error mean?

An incorrectly configured or coded .htaccess file. The file permissions are incorrect. A...

 What domain extensions do you support?

We support all domain extensions.  

 What happens if my bandwidth limit exceeds the permitted level?

you will receive a notice by email to upgrade the plan or purchase extra data transfer. If you do...

 What is Bitcoin?

What is Bitcoin? Bitcoin is a digital money used for secure and instant transfer of value...

 What is DNS?

DNS is Domain Name Servers which makes it possible to use domain names  instead of IP addresses.

 What is FTP?

FTP (File Transfer Protocol) is the process used to upload and download files from a web server.

 What is Linux Web Hosting?

Linux is an operating system.Linux is popular. Most popular web hosting control panel, cPanel,...

 What is MySQL?

MySQL is an open source relational database management system. MySQL is noted mainly for its...

 What is PHP?

PHP is an open source, dynamic scripting language that can be used for a MySQL database.

 What is Shared Web hosting?

In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the...

 What is WordPress?

WordPress is a free and open-source content management system (CMS) based on PHP and MySQL.

 What is a domain name?

A domain is the name of your website. Before you can run a website, you will need a domain and...

 What is cPanel?

Cpanel is a web based control panel to manage your domain(s).

 What is smtp port?

standard port: 225other  SMTP ports: 2525, 587secure SMTP over SSL: 465

 What is the Virtual Domain?

Virtual domain is the domain of the client on which they can run their applications without...

 What is the difference between Linux hosting and Windows hosting?

Linux is suitable to host web site and web application that run on PHP and MySQL database....

 What is the difference between a parked domain and an add-on domain?

A parked domain is an additional domain that points to the main directory of your account. An...

 What name servers should I use?

NS1.hostbybitcoin.com NS2.hostbybitcoin.com

 What version of Apache do you use?

We use Apache 2.

 What version of MySQL are you running?

The latest version of MySQL (MySQL  5.7).

 What version of PHP do you use?

We use PHP 5 and PHP 7.

 When do I get username and password of control panel?

It is sent to you when you complete your order.

 Where should I upload my web files?

You must to upload your web files to your "public_html directory".

 Who do I get in touch with if I need help?

Our Support team is always at hand to assist you.

 what is the “disk space” referred to in package summaries?

This is the amount of  hard drive space you will receive for storing your website on our server.

 whay did my website get hacked?

a website gets hacked it’s due to one of two things: a CMS exploit or a weak password.

 How to protect website's images from an external website?

Log into your cPanel and click on "HotLink Protection" Icon In the "Security" section. If it...

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